THE TERMS OF SERVICE BELOW FOR BOTH OFFICIAL CUSTOMERS AND TRIAL CUSTOMERS

I. ACCEPT THE TERMS

By accessing this Website, the user has confirmed his acceptance of the terms and conditions set forth below.

The terms below apply to the use of the website. use of this website and any other websites, pages, forums, wikis, blogs, facilities, services, or capabilities linked to these terms, or accessible to or by any domain name owned by us. owned by IDC ONLINE SOLUTION AND TECHNOLOGY CORPORATION (hereinafter referred to as IDC ONLINE).By accessing this Website, the user accepts the terms and conditions.IDC ONLINE reserves the right to change the terms and conditions. terms of use from time to time in its sole discretion, which change will be deemed acceptance of subsequent use.In the event of any breach of these Terms of Use, IDC ONLINE reserves the right to seek any remedy. availability of law and fairness to such breach These Terms of Use, as they may be amended by IDC ONLINE, apply to all visitors to the Website, both now and Future. If you do not agree to all of the terms, conditions, practices and policies set forth below, do not access or use any IDC ONLINE Website or any of its pages.
You acknowledge that the terms of the contract between You and IDC ONLINE, are sometimes electronic and not signed by You and IDC ONLINE, but once you have accepted the service the electronic contract still have the same legal validity as the contract signed between You and IDC ONLINE.

II. SERVICE DESCRIPTION

Server services or other rental services currently provided on the website https://idconline.vn are registered products, provided, owned and managed by IDC ONLINE .

The “Service” includes (a) the Website, (b) the SERVER support system, tools and (c) other services made available to you through the Sites. web based service plans you subscribe to, including all software, data, text, images, audio, video, and other content made available through the websites, or developed through via APIs (collectively, “Content”).Any new features added or enhancements to the Services are subject to regulations.

Services may also include support. basic or extended support based on service plans Hosted service offers the best service availability except in one of the following cases: (a) pre-announced downtime plans , or (b) any feature or service that is unavailable or beyond our control, such as, natural disaster, government regulation, war or any social unrest, or technical failure beyond our control.

III. GENERAL CONDITIONS/ACCESS & USE OF THE SERVICE

Subject to the terms and conditions of these Terms, You agree to access and use the Service only for your internal business or personal purposes as required by law. The current law of the State of the Socialist Republic of Vietnam.

All rights, information to access and use the service provided by IDC ONLINE to you in a rental relationship, all ownership rights. Product intellectual property remains exclusive to IDC ONLINE and its (certified) third-party vendors.

You agree not to provide (a) License, license, sell , sell, rent, lease, assign, assign, distribute, time-share or commercially exploit it to any third party, unless approved in writing by IDC ONLINE and in accordance with the terms specified. ; (b) use data processing services on behalf of any third party, (c) modify, modify or hack (hack) the Services, or seek to gain unauthorized access to the Services. services or other related systems or networks; (d) use use the Service for any unlawful purpose, including but not limited to violating any person's privacy rights, violating any person's intellectual property rights, or sending spam or other duplicate messages. or not violate the law, (e) use the service in any way that interferes with or disrupts the integrity of the service; (f) attempt to decompile, decompile, reverse engineer or otherwise attempt to discover the source code of the software for personal use and in violation of intellectual property laws; (g) use the Service to upload, link to, send, or host any content that is unlawful, racist, hateful, pornographic, discriminatory, or contains any virus , malware, trojans, or any other similar program that affects the operation of hardware systems, server software, equipment; or (h) use the Service in violation of the Terms.

You are responsible for all information, data, texts, messages or other materials you submit or transmitted through the Service. You are responsible for maintaining the confidentiality of your login and account, and are solely responsible for any and all activities that occur under your login or account. You agree and acknowledge that your login may only be used by one (1) person, and that you will not share a single login between more than one person.

IDC ONLINE. is not responsible for any terms not specified in this provision.

You have read, understood and agree that (a) the Service is not intended to assist or perform emergency calls to any emergency services such as 113, 114, 155… (b) IDC ONLINE shall not be liable for any claim, compensation for damage or loss, otherwise arising out of or in connection with to you (or you customer) in the event that you share the Service with a third party in any way, (c) You are solely responsible for your operation in the Server Service in accordance with the provisions of of applicable laws in your jurisdiction, including but not limited to telephone recording and wiretapping laws, and (d) You will defend, hold harmless and indemnify IDC ONLINE against any claim third-party claims arising from any of the above causes. The Host Service may disable phone numbers provided to you if unused or substantially underutilized within 60 days, or if your service is otherwise suspended, terminated or canceled under these Terms.

IV. PRIVACY AND INFORMATION SECURITY

In providing your service Server Service will maintain appropriate technical, physical and administrative safeguards to protect the security, confidentiality and integrity of data your and your personal data to the end user.Protection measures include encryption of your data in transit (using SSL or similar technology), with the exception of some third-party integrations. three that do not support encryption, which you may associate with the Service of your choice.

You agree that the Server Service may access your account information. in response to your service request.We are not confidential and do not disclose any personal information to any third party in any form except as required or required by law or otherwise authorized. your consent, or under the terms of the Server Service Privacy Policy.

You authorize the Server Service to use your company logo in our website and company information (not included) confidential information above) to identify yourself as a registered user of our Service

V. INTELLECTUAL PROPERTY RIGHTS

Each party shall maintain all rights, title and interest in all related products and patents such as inventions, copyrights, trademarks, domain names, trade secrets of both parties, any other intellectual property and/or proprietary rights (collectively, “Intellectual Property Rights”). The rights granted to use the Services under the terms do not include any any additional rights in the use of the Service, or in any related intellectual property rights, the SERVER provides free software to its customers and users worldwide in connection with the our services and other SERVER products and services, the logo used or displayed on the services is registered for IDC ONLINE (collectively, the “Trademark”), and you may only use such trademark to identify yourself as a customer and user of the Service; You have no right or attempt at any time or in the future to claim any commercial rights to the trademarks and trademarks and impair their ability to distinguish them from other customers, or use our marks or trademarks to defame or misrepresent our services or products.

VI. 3rd PARTY SERVICES

External websites. The service we provide may contain links, or may allow you to connect to and use certain third-party products, or software services. subject to separately specified terms and conditions (collectively, “Other Services”) in connection with our service.If you decide to access and use such other service, we recommend that Your use is subject only to the terms and conditions of the other services, and we are not responsible for, and have the same disclaimer of liability as such other services, including any content or manner in which they process your data.We are not responsible for any damage or loss caused by or alleged to be caused by or in connection with your access or use of any other services such as so.

Integration Services may have features that allow interaction and/or integration with other services (such as social media services such as Salesforce, Z endesk, HappyFox, Freshdesk or Desk.com) integrated directly into your SERVER. To take advantage of these features, you will be required to register or log in to another service like on your websites. By allowing third-party services to be integrated within the Server Services, you in turn authorize the Server to pass on your login information to other services for this purpose.

VII. INVOICES, SERVICE CHANGES AND PAYMENT

Invoice and Payment. Services are provided on an economic contract basis or Pay-as-you-go (via credit card). If you do not make a payment to us. by any means prior to the expiration of your free trial period, your account will be inactive until payment information and payment authorization are confirmed.You will be notified by us on After that, once your payment has been confirmed your account will renew automatically based on your plan change cycle.Account owners will receive notification Notices and bills are billed for each billing period.

Changes to service If you choose to upgrade your service plan or user count during the subscription period, any costs additional fees will be prorated for the remainder of the subscription period and charged to your account.It will then be charged to your next billing cycle. that they I will not give you a refund if (1) Cancel the service before the subscription deadline (2) Downgrade to a lower plan. There are no exceptions and the rule will be applied to all customers equally because in order to reduce our administrative costs to the lowest level, on the contrary, the customer's benefit is the highest. Plans to change to a lower service plan may result in loss of data, content, and features, and We neither recommend nor accept any liability for such loss. But if you must use it, you can contact us for a reasonable cost quote.

Overdue fee. If you do not pay the service fee on time or more than seven (07) days your service will be suspended, if it is later than twenty (20) days your account will be suspended and you will have to pay a fee similar to re-initiating a new account if you wish to continue using the account. And if payment is overdue for thirty (30) days, your account will be canceled, all your information and data will be completely deleted from the system and we will not be responsible for any any claim or claim regarding this data. In the event that we are unable to communicate in any way or contact you but you still intentionally do not pay, we reserve the right to immediately terminate the service and delete any information stored on the service. Servers or other storage devices, and revoke all equipment we have provided without further notice.

Payment security. In the case of using a credit card payment method, we use an intermediary company with sufficient functions and authority to manage and process credit cards, and this intermediary company is not authorized to store store, retain, or use your payment information except for processing your credit card information for us. For more information about our payment practices and your personal information please visit our Privacy Policy.

Taxes. Unless otherwise stated, the charges paid to us include taxes, levies, value added taxes, banking charges (collectively, “taxes”) as set forth in the fee schedule, fees, taxes, etc. of the state management agency in the area that we registered with the tax authority. You are responsible for paying us in full. And we'll bill you every billing period.

VIII. CANCELLATION AND TERMINATION OF SERVICE

If you feel that the service is not suitable for you, then you can completely cancel your service as follows: Send us a request to cancel the service in the Contact section in the bar In this case, we will actively contact and confirm your request via Email or specific text with the representative of the company / individual (in the signed contract) before officially cancel the service. Your content, customer database are absolutely protected by us during the service period.

Payment overdue fee. If you pay the service fee on time or after seven (07) days, your service will be suspended, if it is later than twenty (20) days your account will be suspended and you will have to pay a fee. fee is the same as re-creating a new account if you wish to continue using your account and if your payment is overdue for thirty (30) days your service will be forfeited, all your information and data will completely delete system and we will not be held responsible for any claim or claim regarding this data. In the event that we are unable to communicate in any way or contact you but you still intentionally do not pay, we reserve the right to immediately terminate the service and delete any information stored on the service. Servers or other storage devices, and withdraw all equipment we have provided without further notice.

IX. DISCLAIMER

The services, including the website and the content or other applications and services are provided without warranties in the event of any change in law, nature, or out of control, and we obviously have the right to disclaim liability in these force majeure cases including: war, riot, strike, fire, flood, epidemic, quarantine reasons , embargo and changes to applicable law from the date of signing the contract You acknowledge that we cannot guarantee 100% that the services will not be lost, the availability rate is fast, secure, error-free or attacked by viruses or hackers.

In some areas, offices, buildings or any other geographical location with managed Internet connection infrastructure, sometimes when you will be restricted by the management there and create some restrictions for you when using the SERVER service.We are not responsible in such or similar case and will advise you on how to improve status as well as alternatives (if needed) to ensure the best service to all customers.

X. TRANSFER; COMMITMENT

Either party has the right to assign or transfer the Terms, in whole or in part, without limitation, sub-assigning the Services to a third party in accordance with the foregoing terms. Terms supersedes the previous version or any other discussion, agreement and written agreement between the parties.We may modify the contract and service term, registration account information for the service to take effect immediately after the assignment. We will notify you of the changes and instruct you on how to use the service afterwards.

XI. RELATIONSHIP BETWEEN THE PARTIES

The relationship between the parties is an independent relationship. The above provisions do not apply to relationships such as partnership, franchise, joint venture, agency, fiduciary relationship or labor (employee) relations.

XII. DISPUTES & ADJUSTMENT

This term will be governed by the laws of the Socialist Republic of Vietnam. The two parties will jointly coordinate, negotiate and resolve disputes (if any) during the performance of the contract.< /br>
During the implementation process, if there are any additions or amendments to this contract, it must be agreed in writing by both parties. If the decision is reached through negotiation, it will be brought to the Economic Court of Hanoi City for arbitration, the Court's decision is the final decision forcing both parties to implement and the court fee will be borne by the at-fault party.

The costs incurred for this dispute will be verified on a case-by-case basis.

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